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English Language Teaching Centre

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English Language Teaching Centre

Menu
  • Pre-sessional courses
    • Pre-sessional English
      • Upcoming courses
      • In-person Pre-sessional English courses
      • Online Pre-sessional English courses
      • Term 4 (Summer 2025) course dates and entry requirements
      • Term 1 (October 2025) course dates and entry requirements
    • Degree course preparation
      • Academic Literacy and University Culture programme
    • Further Information
      • Social programme
      • CAS / Visa information
      • Terms and conditions
      • How to apply
  • Degree students
    • English language support services
      • Online English language support resources
    • Credit modules & research training
      • European Exchange and Study Abroad Students
      • English module options (for first and second year undergraduates)
  • English courses
    • Full-time courses
      • University English
      • Pre-sessional English (Full-time)
      • Special / bespoke courses
      • Sanctuary scholarships (Full-time)
      • Terms and conditions
      • How to apply
    • Part-time courses
      • Free English classes
  • Teacher training
    • Teacher Training / TEFL courses
      • Cambridge CELTA
      • Cambridge DELTA
      • Learning Technologies in EAP
      • Instructional Design for Language Teachers
    •  
      • TEFL Taster
      • Being a Teacher Trainer
      • Bespoke courses
    • Postgraduate Study
      • MA TESOL (2025-26)
  • English tests
    • English tests
      • IELTS
      • Cambridge English Qualifications
      • OET - Occupational English Test
      • English test comparisons
  • About us
    • Information
      • About us
      • ELTC term dates and fees
      • Policies and documents
      • Research
      • Working at the ELTC
    • Get in touch
      • Contact us
      • How to find us
      • ELTC staff
 

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  • English Language Teaching Centre (ELTC)
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  • Policies and documents

Policies and documents

You can view policies and documents applying to our courses and services by clicking the links below.

Policies and procedures photo
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Student Code of Conduct

Complaints and appeals procedure (Applicants)

Complaints and appeals procedure (Current Students)

Terms and Conditions for full-time ELTC courses

Terms and Conditions upon Acceptance of an Offer

Tuition fee refund policy

Data protection for applicants, current students and former students

Data protection for staff

Health and safety policy (PDF, 402KB)

Incident management

Equality, diversity and inclusion policy for students

Equality, diversity and inclusion policy for staff

Under 18s policies

University safeguarding policy

Prevent policy


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ΞΆΓάΘ¦
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+44 114 222 2000
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